To ensure a seamless onboarding experience, omniX works closely with you the customer and your Tech team(s).
How Your People Help Us Enable omniX For You
An omniX labs Onboarding Engineer is assigned to you and will schedule an implementation call with your Tech team(s) to complete the setup of the network and cameras. This typically takes 2-3 hours. After that's done, we work with you to ensure your needs are fully implemented.
How Your omniX labs Onboarding Engineer Supports You
Our omniX engineer helps to discover, track and resolve any issues, risks or blockers. In addition, they will configure your omniX environment; set up the security configuration; validate the quality of the video we receive from you; configure your image recognition requirements, and support any integration with our APIs.